FAQs • Answers | MyAUA is Listening! • Albany Unified Academy

If you are not absolutely satisfied with your exam prep or tutoring experience that you received at MyAUA, having received an unsatisfactory score on a live exam within 30 days of receiving your score, you may repeat the courses at 100% off the regularly-priced fee. This means you pay nothing for a second round of exam prep at MyAUA. This is the MyUltimate Guarantee, which is subject to Terms and Conditions.

Please contact us first with issues you may have with MyAUA.
Registration fees here do not include costs for additional practice test, supplies and for technology use not already covered by your payment. Please see the MyAUA pricing tables for more details on these fees and do consider the full cost of registration in your purchasing decisions.

We are a smoke- and drug-free workplace. MyAUA adheres to Equal Employment Opportunity and Affirmative Action (EEO/AA) laws. As an EEO/AA employer, MyAUA does not discriminate on the basis of race/ethnicity, color, religion, national origin, political affiliation, gender (M/F), sexual identity, sexual orientation, medical history, age, veteran (V), disability status (D), or other legally-protected demographic property of individuals seeking employment with us or of individuals who are currently employed by MyAUA (EEO/AA M/F/V/D). Please see the “EEO is the Law” Poster.

MyAUA complies with labor laws. Please visit federal employment posters here.

Except where otherwise noted, textbooks on this site are licensed under a Creative Commons Attribution 4.0 International License.

All trademarks and brand names are the property of their respective owners and are referenced on this website for descriptive and promotional purposes only.

As an eco-conscious institution, MyAUA recognizes the crucial role that it has in protecting wildlife, reducing waste of all sorts, and contributing to a sustainable environment for all of us. Therefore, MyAUA has created and employed several company-wide initiatives at, which, not only accord with local, state and federal regulations but these initiatives also enhance the quality of products and services that MyAUA offers. These initiatives include a paperless, free textbook program, container, and shredded waste recycling, community outreach as well as enrichment solutions for pesticide applicators and pest control operators.

We hope that you will take the time to learn more about our commitment to these Corporate Social Responsibility initiatives while navigating this website.

FAQs • Answers | MyAUA is Listening!

Frequently Asked Questions

Below are typical questions that have been frequently asked and received a response. You can ask a question here too. A response will be posted shortly.

This image is not of the actual classroom used; MyAUA operates from a virtual (online) classroom, home office or the public library.

Inquire about our exceptional exam prep and tutoring services for individuals or for groups. The Academy also offers custom writing services for your research paper, essay, or book.

We promote diversity and inclusion in education (EEO/AA M/F/V/D).